Support Center

How can we help?

PrayerConnect is designed to be simple and intuitive. If you have questions, we're here for you.

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Frequently Asked Questions

What is PrayerConnect?

PrayerConnect is a privacy-first prayer companion for iOS. It helps you keep track of the people in your life, record conversation notes, organize prayer requests by topic, track answered prayers, count your blessings, and grow in your faith — all in one beautifully designed app.

What can I do with PrayerConnect?

PrayerConnect offers a rich set of tools to support your prayer life:

  • People & Relationships — Add the people you care about, track conversations with personal notes, set birthday reminders, and organize them with prayer topics
  • Prayer Cards — Create and manage prayer requests for individuals or general needs. Pin important prayers, swipe to edit or mark as answered, and organize by topic
  • Answered Prayers — Track and celebrate answered prayers in a dedicated journal. Revisit them anytime for encouragement
  • Blessings — Count your blessings with a dedicated tracking feature to cultivate gratitude in your daily life
  • Wellness Activities — Track what energizes or drains you, check in on your emotions, and journal gratitude with three daily wellness tools
  • Faith Enrichment — Discover curated resources, Stories of Faith featuring heroes of the Bible, daily Remember reflections, and a Person of the Day spotlight
  • Daily Verse — Start each session with an inspiring Bible verse on your dashboard
  • Insights — View prayer analytics and patterns across your prayer life
  • Quick Add — Rapidly add people, prayers, or notes with the floating action button from anywhere in the app
Where is my data stored?

All of your data is stored locally on your device. PrayerConnect does not use any cloud servers or external databases. Your notes, contacts, and prayer requests never leave your phone. This means your information is as secure as your device itself.

Can I sync my data across devices?

Yes! PrayerConnect supports iCloud Sync to keep your data in perfect sync across your iPhone, iPad, and other Apple devices. When you enable sync, you choose exactly how your data is handled — use your iCloud data, keep your device's data, or merge both. Your data stays in your personal iCloud — never on our servers.

Read the full Sync Setup Guide →

Do I need to create an account?

No. PrayerConnect works entirely offline with no account required. There is no sign-up, no email verification, and no login. Just download and start using the app immediately.

How do I protect my data?

PrayerConnect includes App Lock — protect your prayer journal with Face ID or passcode security. When enabled, the app requires authentication each time it's opened, keeping your most personal reflections private.

How do I delete my data?

You can delete individual people, notes, or prayer cards directly in the app using swipe actions. To delete all your data at once, go to Settings → Danger Zone → Delete All Data. You can also simply uninstall the app, which will permanently remove all data since everything is stored locally.

What are prayer topics?

Prayer topics are categories like Health, Family, Finances, Career, Grief, Guidance, and more. You can tag people and prayers with these topics to organize your prayer life. PrayerConnect comes with built-in topics, and you can create your own custom topics in Settings.

What are general prayers?

General prayers are prayer requests that aren't tied to a specific person — such as prayers for your nation, community, weather events, or other needs. You can manage them from the Prayers tab alongside your people-specific prayer cards.

How do I back up and restore my data?

Go to Settings → Export Data to create a complete backup file of all your people, prayers, notes, and settings. Save it to iCloud Drive or your device. To restore, use Settings → Import Data and select your backup file. We recommend backing up regularly.

How do swipe actions work?

Swipe left on any prayer card or list item to reveal quick actions like Edit, Pin, Mark as Answered, or Delete. Swipe right to reveal additional actions. These work across your prayers, general prayers, blessings, and more — just like your favorite email app.

Does PrayerConnect work on iPad?

Yes! PrayerConnect is fully optimized for iPad with the same feature set as iPhone. When combined with iCloud Sync, your data stays perfectly in sync across both devices.

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Privacy Policy

Last Updated: April 6, 2026

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1. Information We Collect

PrayerConnect is a privacy-first, fully offline application. We do not collect, transmit, or store any of your personal data on external servers or in the cloud. All information you enter — including names, contact details, notes, and prayer requests — remains strictly on your device.

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2. How Your Information is Used

Since all data is kept locally on your phone, it is used exclusively by the app to provide its core prayer tracking and CRM features. We do not have access to your data, and we do not sell or share any information with third parties.

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3. Data Processing

PrayerConnect does not use any cloud-based AI services or external data processing. All data processing occurs locally on your device. No data is ever sent to external servers.

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4. Data Storage & Security

Your data is stored locally on your device within the app's secure storage bundle. Because there is no cloud element or backend server, your data's security is tied directly to your device's security features (such as your passcode or biometric authentication).

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5. iCloud Sync

When iCloud Sync is enabled, your data is stored in your personal iCloud account — encrypted by Apple in transit and at rest. PrayerConnect never accesses, reads, or stores your sync data on our servers. Only devices signed into your Apple ID can access this data.

6. Your Rights & Data Deletion

You have complete control over your data. You can delete individual records or all of your data at any time from within the app. Since your data is not stored on any servers, deleting the app from your device will also permanently delete all associated data.

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7. Children's Privacy

PrayerConnect is designed for general use and does not knowingly collect any personal information from children under 13, as no data is collected by us in the first place.

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Contact Support

We'd love to hear from you

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Email Us

For bug reports, feature requests, or general questions:

support@track-record.co
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Response Time

We typically respond within 24–48 hours on business days. We appreciate your patience!

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Helpful Info to Include

  • Your iOS version
  • Your iPhone model
  • PrayerConnect app version
  • A description of the issue
  • Screenshots (if applicable)